Personal contact is very important to us and we are happy to advise you about your purchase. Our employees have extensive knowledge of all the products we sell.

Didn't find an answer to your question or do you have a complaint?
Please contact our customer service via chat, email or telephone. We try to deal with your question or complaint within a few hours. This will never take longer than 5 working days. In addition, you can ask us questions on social media such as Facebook and Twitter.

If your complaint is not resolved properly (which we do not expect), you can contact the independent Thuiswinkel disputes committee. You can also submit your complaint to the Disputes Committee via the European ODR Platform.

By chat

Every day until 17:30 we are available for your questions by chat. At the bottom right you will find our chat function. You can ask questions directly to an expert. We are ready for you!

By email

We respond quickly to questions via email. Send an email to [email protected]

By phone

SB Supply can be reached daily by phone and has its own customer service where you can go with all your questions. Our employees can often answer your question directly. 
Our telephone number is +31 13 7009793 (local rate)
You can reach us by phone on workdays from 9:00 AM to 5:30 PM (Fridays untill 5:00 PM).

See below our local offices and websites.

SB Supply has its HQ in the Netherlands:
SB Supply Europe BV
Batterij 7
7141 JL GROENLO
Netherlands
Website: www.sbsupply.nl
Phone: +31 544 700200
Company registration: 65916034
VAT: NL856315217B01
EURI: NL856315217

Our German subsidiary:
SB Supply DACH GmbH
Lise-Meitner-Straße 18
48691 VREDEN
Germany
Website: www.sbsupply.de
Phone: +49 32 221090841
Company registration: Amtsgericht Coesfeld, HRB 16511
VAT: DE815653537
EURI: DE783099858401790

UK address:
SB Supply Europe BV
8 Ruby Place
Aberdeen
AB10 1ZP
United Kingdom
VAT: GB300300003
EURI: GB300300003000 

SB Supply France:
SB Supply Europe BV
141 Avenue Félix Faure,
75015, Paris
France
Website: www.sbsupply.fr
Phone: 00 33 9 7518 7668
Company registration (SIRET) : 844428730 00015
VAT: FR58844428730
EPR: FR302378_01CMWM (packaging via Citeo)

SB Supply Belgium:
Batterij 7
7141 JL GROENLO
Netherlands
Website: www.sbsupply.be
Phone: 00 32 2 8087197
Company registration (KvO): 0721471845
VAT: BE0721471845

Our general company information:
Chamber of Commerce number: 65916034
VAT number: NL856315217B01
EURI number: NL856315217