FAQ: Frequently Asked Questions

The Life Tag Duo is a Bluetooth tracker that helps you find your things using your phone. It works through Apple Find My or Google Find My Device. No extra app, no subscription. See all options on the Lifemate product page.

You pair the tag with your phone once. After that, you can see its location live in the app, play a sound when it's nearby, and check the last known location when it's out of Bluetooth range. The network of other Apple or Android devices helps fill in the gaps.

No. You use apps you already have: Apple Find My on iPhone, or Google Find My Device on Android. Nothing to download, nothing to register.

Yes, but you pair it with one ecosystem at a time: iOS or Android. Want to switch? Just reset the tag and pair it again. Takes a few minutes.

Keys, bags, suitcases, wallets, backpacks, bikes: anything you can hang or slip a tag onto. It's compact enough to fit almost anywhere.

On average 1 to 2 years, depending on how often you use the tag and in what conditions. That's in line with most trackers in this category.

Yes. The tag uses a standard CR2032 coin cell battery. You can pick one up at any supermarket or pharmacy. No special service needed, just swap it yourself.

Yes. When you're out of Bluetooth range, the tag uses the Apple or Google network to find its location. That's millions of devices around the world. Useful on holiday or if your luggage goes missing.

The app shows the last known location. As soon as another device comes near your tag, the location updates automatically, without that person knowing anything about it.

iOS devices through Apple Find My, and Android devices running Android 9 or later through Google Find My Device. For Android, just check that Find My Device is enabled in your settings.

Open the right app on your phone, add a new item, and follow the steps. Setup normally takes 2 to 3 minutes. There's a quick-start card included in every box.

Yes. You manage them all from the same account in the app. Each item gets its own name, so you can quickly see which keys, which bag, or which suitcase you're looking for. Especially handy if you have a 4-pack or larger.

Not directly. One tag is linked to one account. But you can share the tag within your family through the app, so other family members can see the location too.

It has an IPX65 rating. That means it handles splashing water and rain, even during a heavy shower. It's not meant to be submerged, but for everyday outdoor use it holds up fine.

About 37 x 37 x 9 mm, roughly the size of a large coin. It fits in any wallet, bag pocket, or on a keyring without getting in the way.

Yes. Compact, water-resistant, and with enough battery life for daily use. Whether you clip it to your bike, tuck it in your backpack, or attach it to your keys, it handles all of it.

You can choose from a 1-pack, 2-pack, 4-pack, 6-pack, or 8-pack. The bigger the pack, the lower the price per tag.

Tracking one or two things? A 1-pack or 2-pack is plenty. Family, lots of luggage, or multiple bikes? Go for a 4-pack or 8-pack. A lot of people start with a 2-pack and add more later.

Yes. The main difference: the Life Tag Duo works with Android too. It costs less per unit, and the savings get bigger with larger packs. No subscription, no extra app. Just pair it and you're good to go.

Location data runs through the secure systems of Apple or Google. Only you have access, unless you deliberately share the tag. Both Apple and Google have strict rules in place to prevent unwanted tracking.

If you turn on lost mode, you can display contact details, depending on the platform. That way the finder can reach you without getting access to your account or any other personal information.

The Life Tag Duo comes with a keyring so you can attach it to your keys straight away. Want something a bit more polished? We also have leather cases available in black, as a 2-pack or 4-pack. They fit snugly around the tag and come with their own keyring to clip onto a bag or keys.

Yes. First remove the tag from your account in the app, then you can reset it and pair it again, to the same account or a different one. Handy if you're passing it on to someone else or switching ecosystems.

Yes. Battery included, instructions in the box. Pairing takes a few minutes and then you're ready to go.

Absolutely. It's a practical pick for travelers, students, commuters, and anyone who regularly misplaces things. A 2-pack makes a great gift, and you always have a spare.

No separate app. No subscription. Works with iOS and Android. Replaceable battery. And there are packs for every situation, from a single key to a full family set. Browse the full range at sbsupply.eu.